RIGHT OF WITHDRAWAL
In compliance with current legislation, with particular reference to the Consumer Code, Legislative Decree no. 206/2005 as amended by Legislative Decree no. 21/2014, the period within which the private buyer can make the return of the goods are 14 days after receipt thereof.
CONDITIONS OF WITHDRAWAL
The goods and their packaging to be returned must be intact. The card must not be broken off, cut or altered in any way.
The returned goods must not have been used or show signs of wear, abrasions, or scratches, however slight.
The customized products cannot be returned, meaning as customizing any changes required to the products on the site.
In particular, please notes that it is not allowed to return goods that does not present the original card, in the original position and perfectly intact and readable or tags that have been removed from the product.
PROCEDURES FOR WITHDRAWAL
The withdrawal right must be exercised by sending, within 14 days of receipt of goods, a written notice indicating the decision. Always within 14 days of receipt of the goods the customer must arrange for their return.
The notice and the products must to be send to the following address:
Viva Creations by Zuzzè Stefano
Via Mazzini 53
15048 Valenza (AL)
Return of the price paid for the acquisition will be immediately after the vision of the returned item and check its condition. Return of the price will takes place in Euro, at the exchange rate of the day on which it is made, with reference to the price of the goods expressed in Euro.