This page provide the appropriate use and navigation of the website www.viva-creations.it and conditions which rule the online purchase. By accessing and browsing the website, independently of the purchase of products, constitutes acceptance of these conditions, which may be modified at any time. For more information about Privacy Policy and cookies please read carefully the relevant page.
 
USING THE SITE
 
Navigation between the website is free. Text and images are subject to copyright, therefore it is forbidden to copy or reproduce in any way, unless expressly authorized by the domain holder in writing. Other images may not be subject to copyright, for more information please contact our webmaster.
 
DESCRIPTION AND IMAGES PRODUCTS
 
The descriptions of products purchased online are true and up to date as much as possible. The images of the individual products, while carefully performed, may differ slightly from the actual product, in particular as regards the dimensions and shades of color. Weights and measurements published should be considered approximate as each product is handcrafted and may vary slightly in the final weight or shades of color. The materials used are those given in the description of each product. The images are not to scale.
 
BANS
 
It is always prohibited any activity aimed at damaging the site, to mask the true identity or the insertion of false names.
This page provide the appropriate use and navigation of the website www.viva-creations.it and conditions which rule the online purchase. By accessing and browsing the website, independently of the purchase of products, constitutes acceptance of these conditions, which may be modified at any time. For more information about Privacy Policy and cookies please read carefully the relevant page.
 
USING THE SITE
 
Navigation between the website is free. Text and images are subject to copyright, therefore it is forbidden to copy or reproduce in any way, unless expressly authorized by the domain holder in writing. Other images may not be subject to copyright, for more information please contact our webmaster.
 
DESCRIPTION AND IMAGES PRODUCTS
 
The descriptions of products purchased online are true and up to date as much as possible. The images of the individual products, while carefully performed, may differ slightly from the actual product, in particular as regards the dimensions and shades of color. Weights and measurements published should be considered approximate as each product is handcrafted and may vary slightly in the final weight or shades of color. The materials used are those given in the description of each product. The images are not to scale.
 
BANS
 
It is always prohibited any activity aimed at damaging the site, to mask the true identity or the insertion of false names.

Conditions of sale

CONDITIONS OF SALE
 

When buying online product the customer is required to pay in full the sum indicated, to be made subject to registration. The data provided must be truthful, if Viva Creations believes that he needs to learn more about general customer reserves the right to contact him by telephone, especially if the delivery address is different from that of registration, to request a copy of identity documents or other appropriate documentation and reserves the right to cancel the order, at its sole discretion, if its demand is not met. In that case the amount already paid will be returned to the customer, after deduction of expenses related to the proven order management.

Delivery time, shipping and payments

 
DELIVERY TIME
 
The delivery time is 30 days from purchase by credit card or from the time of receiving payment in the event of a bank transfer. Upon shipment of goods to the customer we will notify by e-mail, shipment details and tracking code, if any.
 
SHIPPING
 
Viva Creations uses major specialized couriers in the national territory to offer the best possible customer service. If not included shipping costs are identified separately in the product and in the order and invoice. Viva Creations sends across Europe.
 
PAYMENTS
 
Payments are handled via the online platform BancaSella, we accept all major credit cards and bank transfers.
 

Right of withdrawl

 
RIGHT OF WITHDRAWAL
 
In compliance with current legislation, with particular reference to the Consumer Code, Legislative Decree no. 206/2005 as amended by Legislative Decree no. 21/2014, the period within which the private buyer can make the return of the goods are 14 days after receipt thereof.
 
CONDITIONS OF WITHDRAWAL
 
The goods and their packaging to be returned must be intact. The card must not be broken off, cut or altered in any way.
The returned goods must not have been used or show signs of wear, abrasions, or scratches, however slight.
The customized products cannot be returned,  meaning as customizing any changes required to the products on the site.
In particular, please notes that it is not allowed to return goods that does not present the original card, in the original position and perfectly intact and readable or tags that have been removed from the product.
 
PROCEDURES FOR WITHDRAWAL
 
The withdrawal right must be exercised by sending, within 14 days of receipt of goods, a written notice indicating the decision. Always within 14 days of receipt of the goods the customer must arrange for their return.
 
The notice and the products must to be send to the following address:
 
Viva Creations by Zuzzè Stefano
Via Mazzini 53
15048 Valenza (AL)
 
Return of the price paid for the acquisition will be immediately after the vision of the returned item and check its condition. Return of the price will takes place in Euro, at the exchange rate of the day on which it is made, with reference to the price of the goods expressed in Euro.

Invoices

 
INVOICES
 
Along with the shipment of the goods we will send invoice, valid as proof of purchase for warranty purposes and the right of withdrawal. The prices include the Value Added Tax in force, accounting for 22%. For the issuance of the invoice it is mandatory to provide the VAT or the Tax Code, during registration.
 

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References

Welcome to Viva Creation, artisan goldsmith laboratory:

    • Email: info@viva-creations.it
    • Facebook: Viva Creations
    • PinterestViva Creations
    • Address: Via Mazzini 53, Valenza Po (AL)
    • VAT: 01501850067
    • Tax Number: ZZZSFN64L31L609G